Items are vintage/antique and previously used. They may show signs of wear consistent with age, which only add to their charm and character. We photograph and describe all items to the best of our ability. All of our items are in good working order as shown in the photographs. These beautiful fixtures and chandeliers are vintage/antique and were designed many years ago. Not every hole was meant to be filled with a crystal. Your chandelier will be delivered to you with the crystals pictured. So please know we are not responsible for these extra expenses. We suggest assembly and installation by an electrician. Policies – Vintage chandeliers include original canopy when canopy is shown in the pictures. When original canopy is not shown, a UL approved canopy will be provided. Decorative medallion on the ceiling in some photos is not included. Hanging cross bar and loop may not be included. Assembly is the responsibility of the purchaser. Please ask all questions prior to purchasing.